Responsibilities of the Candidate:
- Provide technical support for desktop systems, including hardware and software troubleshooting.
- Install, configure, and maintain desktop hardware and software.
- Manage and maintain user accounts, permissions, and access rights.
- Diagnose and resolve hardware and software issues efficiently.
- Perform regular system updates, patches, and security configurations.
- Monitor system performance and ensure optimal functionality.
- Create and maintain documentation for IT procedures and configurations.
- Collaborate with other IT staff to resolve complex technical issues.
- Assist with the deployment and management of IT assets.
- Respond to and resolve help desk tickets in a timely manner.
